privacy policy
This Privacy Policy ("Privacy Policy") is intended to inform you about the use of information provided to xtool.com. Through xTool's website, products and applications (the "Application") related to all services for DIY Robot Construction makers, hobbyists, ("STEM") learners and educators ("xTool", "we") .
This Privacy Policy covers the handling of personally identifiable information (“Personal Data”) collected when using or accessing the Application. If you do not agree to the terms of this Privacy Policy, please stop using our services immediately.
Please note that we use Shopify for data storage and transfer. For more information on data storage and processing, please review Shopify's Privacy Policy and Data Transfer Terms.
Collection and use of personal data
1. Personal data
We collect the information you provide when setting up your xTool account. Such personal information may include information such as names and email addresses that can be used to identify or contact a natural person. In addition to this, the information we collect will also relate to your phone number if you consent to our SMS service in a pop-up window or checkout.
If you contact xTool, we will keep a record of your communications (such as the content of your communication, email address, contact phone number, and address) to help us resolve any issues you may be facing. To do. We may use your email address to keep you informed about our services.
2. Use of data
When you access our applications, we collect certain device and network connection information, such as your IP address, device model, operating system version, unique device ID, mobile network information, and a record of the time and frequency of your access. also collect. used your device.
We also collect personal data when you access our application and use certain features, such as creating and posting content using the application, and we collect certain content you post. To do. In addition, xTool makes use of server logs to process records of user visits (when and from which IP address the website was accessed). The purpose of these server logs is to maintain the server and prevent malicious use (for example, blocking an IP address if it is the source of a DDOS attack).
3. Use of Cookies and Google Analytics
We use information collected from cookies (text files placed on your computer) and other technologies.
Our website uses cookies to remember:
your preference,
Some videos embedded on our pages also use cookies to collect anonymous statistics about how you got there and what videos you visited.
Cookies (randomly generated numbers to indicate that these visits are from the same anonymous user) analyze how users use the site to help us determine how our website meets your needs. It is also stored by Google Analytics, a company service that measures how well you meet.
You can refuse the use of cookies by selecting the appropriate settings on your browser. Please note, however, that refusing the use of cookies may prevent you from using certain features available on the Site.
You can opt out of Google Analytics by installing Google's opt-out browser add-on, or opt out of interest-based Google advertising using Google's Ads Settings.
Intended use
To process your requests and provide and maintain our services in order to better fulfill our contract.
We use the personal data we collect from you to understand your experience in order to provide, maintain, protect and improve our applications and to develop new products and services.
We protect our website and our customers by analyzing account access records to screen for dangerous violations of our Terms of Use.
For internal purposes, we communicate with you by e-mail, phone, text message, etc., to ensure that we receive any information you request from xTool, and to provide you with information about our products and services, and company news. We store this personal data only. , changes to our policies or other advertising and marketing information that we believe may be of interest to you.
We will seek your explicit and informed consent before using your information for purposes other than those specified in this Privacy Policy.
Data storage
xTool does not store personal data or keep it for longer than is necessary for the purpose of processing personal data. Personal data is retained until the customer deletes their account. To delete your account, please contact us. Once your account is deleted, xTool will not be able to retrieve your personal data.
children's privacy
If you are under the age of 18, you must obtain the written consent of your parent or legal guardian to use the Application and other services we provide. This application is not available to minors. If we learn that a minor has provided us with information, we will delete or destroy that information. Please contact us and provide the information.
This Privacy Policy covers the handling of personally identifiable information (“Personal Data”) collected when using or accessing the Application. If you do not agree to the terms of this Privacy Policy, please stop using our services immediately.
Please note that we use Shopify for data storage and transfer. For more information on data storage and processing, please review Shopify's Privacy Policy and Data Transfer Terms.
Collection and use of personal data
1. Personal data
We collect the information you provide when setting up your xTool account. Such personal information may include information such as names and email addresses that can be used to identify or contact a natural person. In addition to this, the information we collect will also relate to your phone number if you consent to our SMS service in a pop-up window or checkout.
If you contact xTool, we will keep a record of your communications (such as the content of your communication, email address, contact phone number, and address) to help us resolve any issues you may be facing. To do. We may use your email address to keep you informed about our services.
2. Use of data
When you access our applications, we collect certain device and network connection information, such as your IP address, device model, operating system version, unique device ID, mobile network information, and a record of the time and frequency of your access. also collect. used your device.
We also collect personal data when you access our application and use certain features, such as creating and posting content using the application, and we collect certain content you post. To do. In addition, xTool makes use of server logs to process records of user visits (when and from which IP address the website was accessed). The purpose of these server logs is to maintain the server and prevent malicious use (for example, blocking an IP address if it is the source of a DDOS attack).
3. Use of Cookies and Google Analytics
We use information collected from cookies (text files placed on your computer) and other technologies.
Our website uses cookies to remember:
your preference,
Some videos embedded on our pages also use cookies to collect anonymous statistics about how you got there and what videos you visited.
Cookies (randomly generated numbers to indicate that these visits are from the same anonymous user) analyze how users use the site to help us determine how our website meets your needs. It is also stored by Google Analytics, a company service that measures how well you meet.
You can refuse the use of cookies by selecting the appropriate settings on your browser. Please note, however, that refusing the use of cookies may prevent you from using certain features available on the Site.
You can opt out of Google Analytics by installing Google's opt-out browser add-on, or opt out of interest-based Google advertising using Google's Ads Settings.
Intended use
To process your requests and provide and maintain our services in order to better fulfill our contract.
We use the personal data we collect from you to understand your experience in order to provide, maintain, protect and improve our applications and to develop new products and services.
We protect our website and our customers by analyzing account access records to screen for dangerous violations of our Terms of Use.
For internal purposes, we communicate with you by e-mail, phone, text message, etc., to ensure that we receive any information you request from xTool, and to provide you with information about our products and services, and company news. We store this personal data only. , changes to our policies or other advertising and marketing information that we believe may be of interest to you.
We will seek your explicit and informed consent before using your information for purposes other than those specified in this Privacy Policy.
Data storage
xTool does not store personal data or keep it for longer than is necessary for the purpose of processing personal data. Personal data is retained until the customer deletes their account. To delete your account, please contact us. Once your account is deleted, xTool will not be able to retrieve your personal data.
children's privacy
If you are under the age of 18, you must obtain the written consent of your parent or legal guardian to use the Application and other services we provide. This application is not available to minors. If we learn that a minor has provided us with information, we will delete or destroy that information. Please contact us and provide the information.